You may contact STIHL customer service between the hours of 8:00 a.m. and 8:00 p.m., Monday through Friday (Eastern Time).
Phone Number: 1-800-467-8445
If you wish to attach images or submit a video link with your submission please use the desktop version found here.
STIHL welcomes your comments on our website and products. However, You acknowledge that if You send us creative suggestions, ideas, notes, drawings, concepts, inventions or other information (collectively, the "Information"), the Information shall be deemed, and shall remain STIHL's property. Generally, any communication which you post to the website or transmit to STIHL over the Internet is considered to be, and will be treated as, non-confidential. If particular Web pages permit the submission of communications which will be treated by STIHL as confidential, that fact will be clearly stated on those pages. Without limitation of the foregoing, by submission of any Information to us, You assign to us and we shall exclusively own all now known or hereafter existing rights to such Information of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the information.
As a user of this website, You are responsible for Your own communications and are responsible for the consequences of their posting. Therefore, do not do any of the following things: transmit to us material that is copyrighted, unless You are the copyright owner or have the permission of the copyright owner to post it; send material that reveals trade secrets, unless You own them or have the permission of the owner; send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; send sexually-explicit images; send advertisements or solicitations of business; send chain letters or pyramid schemes; or impersonate another person.
STIHL reserves the right to expel users and prevent their further access to this website for violating these terms or the law and reserves the right to remove any communications from this Site.